FAQ

Ordering & Shipping

How long does it take to process an order?

Standard orders typically ship within 1–3 business days. Custom and branded orders typically require 3–5 business days before shipping.

How are shipping times determined?

Shipping times vary by destination and shipping method. Tracking information is provided once your order ships.

Returns & Refunds

Can I return cookies?

Because our cookies are perishable, we do not accept returns. If there's an issue with your order, please contact us at info@spectrumofsweets.com so we can review the situation.

What should I do if there is an issue with my order?

Contact us at info@spectrumofsweets.com with your order number and a description of the issue. We'll review it and work toward a resolution.

Ingredients & Allergens

What ingredients are in the cookies?

Ingredients vary by flavor. Please review the individual product information or contact us with questions about specific ingredients and allergens.

Can you accommodate food dietary restrictions or allergies?

We offer gluten-free options. Our bakery also handles wheat, milk, eggs, soy, nuts, and other common allergens, so we cannot guarantee an allergen-free environment. Please contact us with specific dietary concerns before ordering.